Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.7
Location
9.3
Service
8.3
Dining
8.7
Guest reviews
8.0/10
based on 5 reviews
8.6
8.6/10 based on 1761 reviews
Susan
United Kingdom,
January
2024
8.2/10
I knew I had booked a small room, but it was very clean and comfortable. The checkout of 11 AM is somewhat early, and the room was somewhat hot even though we turned everything off.
Rooms
8.0
The room was clean and comfortable, just as I expected for a smaller room. It was very clean and suitable for my needs, although a bit warm even with everything off.
Service
7.0
The service was a bit mixed. While the staff, especially the woman receptionist, were helpful and friendly, some were surly and unpleasant. They did respond quickly to the toilet noise problem, which was appreciated.
Location
9.0
The location was excellent for our purpose. It was in walking distance to everything we needed, and the staff was friendly and accommodating.
Dining
9.0
The dining experience was very pleasant. There was a wide selection of food, and they even had gluten-free options for my partner, which was a nice touch.
Facilities
8.0
The hotel had good facilities, and the rooftop terrace offered great views. The staff was friendly and the amenities were satisfactory.
Bill
United Kingdom,
December
2023
8.6/10
The hotel room was quite small and somewhat hot even though we turned everything off. The checkout at 11 AM felt a bit early for us. On the positive side, the room was spacious with great views, but the decor was a bit dull and utilitarian.
Rooms
7.0
Despite knowing I had booked a small room, I found it to be spacious with great views. However, the decor was a bit dull and utilitarian.
Service
9.0
The staff looked very fast into the toilet noise problem and were very polite and helpful. I didn't use the restaurant but met my motorcycle friends in another bar in Ostende. The reception and parking facility were convenient.
Location
10.0
The location of the hotel is very central, and the staff is quite friendly. The area is perfect and offers great views from the rooftop terrace. It is also near restaurants, the beach, the port, a supermarket, and the train station.
Dining
9.0
The dining experience was excellent with a wide selection of bread and other items. They even had gluten-free bread for my partner. The dining room had a light, marina facing ambiance that set a pleasant tone for the meal.
Facilities
8.0
I found the facilities to be adequate and convenient for my stay.
Patrick
United Kingdom,
September
2023
8.6/10
The hotel's location is excellent, near the shopping street, port, and within walking distance to various attractions. The rooms, although small and uncarpeted, were clean and comfortable. The staff was friendly and helpful. The dining experience was enjoyable with a variety of options.
Rooms
8.0
The rooms were small and uncarpeted but clean and comfortable. The decor was a bit dull.
Service
9.0
The staff was friendly and always ready to assist.
Location
9.0
The hotel's location is excellent, near the shopping street, port, and within walking distance to various attractions.
Dining
8.0
The dining experience offered a nice variety of options.